3 Courses

 

14 hours per Course

 

Online

 

Certificate in little as 8 months

 

 

Program Description

Frontline Leader training is essential for any organization. Ensuring that the employees managing others have the skills and knowledge is crucial for effective and efficient organizations. This is a three-course certificate, which will offer organizations the toolkit they need for their frontline leaders.

 

Is This Program Right For You?

This program is designed for individuals who are:

  • 🗸 New or aspiring supervisors, team leads, and managers who work directly with employees on the front lines.
  • 🗸 This program is ideal for individuals responsible for overseeing day-to-day operations, managing teams, and fostering a productive workplace culture.
  • 🗸It would also benefit experienced employees transitioning into leadership roles and supervisors seeking to strengthen their skills in communication, team motivation, performance management, and conflict resolution. This training appeals to those who want to lead effectively while navigating the challenges of frontline leadership.

 

If you have any questions, email us at busprog@ualberta.ca

 

 

What You'll Learn
  • 🗸 Understand the concepts of "leading from the middle" and identify personal leadership styles to effectively lead from the front line.
  • 🗸 Explore tools and techniques for frontline success, including strategic planning, hiring, onboarding, and sustaining performance through various employee engagement methods.
  • 🗸 Learn strategies to build a motivated, respectful workplace culture and navigate organizational change.
  • 🗸 Examine the attributes and principles of high-performing teams, focusing on team charters, role clarity, and meeting structures.
  • 🗸 Identify causes of team dysfunction, recognize the role of trust, and discuss planning, performance management, and delegation in team management.

 

What You'll Earn
  • 🗸Upon completing the program, you will receive a certificate. Each course enhances your skills, contributing to your professional growth.

 

Cost +
  • Cost of the full program:$1,935 CAD effective Fall 2025
  • Submit your program declaration at no extra cost
  • Flexible payment – pay course-by-course as you go
  • Courses are GST-exempt.
  • Some courses may require additional resources, such as textbooks
Program Details +
  • It’s designed for part-time study and can generally be completed within 8 months to 1 year.
  • Courses don’t have to be completed in any specific order, so you can choose the courses that best fit your schedule.
  • Grading is through assessments, which could include quizzes, exams, discussion forums, papers, and presentations.
  • This program offers a flexible online experience, with courses offered in various formats. More info about online delivery formats can be found here.
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Funding & Scholarships +

You could be eligible for funding and scholarships – explore your Funding and Scholarship Opportunities.

Receiving Your Certificate +
  • After you successfully complete your program requirements, you’ll receive an email letting you know when your certificate is ready. If you have any questions about your credentials, please contact the program office. Once you receive your certificate, you’ll also be eligible to become a UAlberta Associate Alumni.
Transferability +
International Students +
  • International Students are welcome to enroll and pay the same course fees as local students.
  • Proficiency in English and a stable internet connection are needed to participate and succeed in our courses.
  • Please note that non-credit programming does not qualify for a study permit, therefore, this program cannot be used for immigration to Canada. For more information, please contact University of Alberta International Student Services.
Student Services + Resources +

Additional Details

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