EXSCMA 5691 - SMT Negotiation Skills
1027183
Language of Delivery
English
Delivery Options
Online - Synchronous
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Course Description
Negotiation skills are an essential competency for any manager, and especially those responsible for supply chain management. This Workshop provides you with a roadmap for leading or participating in successful negotiations. Focus on the entire negotiation process, and learn the activities and techniques to be used from the preparation stage to the actual face-to-face negotiations. It covers understanding the other negotiator, responding to power imbalances, as well as looking beyond the deal to building longer-term relationships. Interactive activities, including negotiation simulations and role-playing exercises, feature prominently and allow opportunities to fine-tune your own negotiating skills.Learner Outcomes
By the end of this course you should be able to:
- Understand and develop the primary negotiation skills.
- Develop your BATNA, and estimate your reservation point in preparation for negotiation.
- Apply tools for negotiation preparation—including self-assessment and assessment of the other party.
- Identify obstacles to integrative negotiation in the buyer-supplier (supply chain) context.
- Explain the complexity of multiparty negotiations, and apply strategies for effective negotiation in the multi-party context
- Understand the importance of trust and relationships in negotiation.
- Recognize and apply sources of power in negotiation.
- Practice ethical negotiation practices—and recognize unethical practices.
Recommendations
Applicants intending to complete a program are encouraged to apply as soon as possible to lock in their course requirements.Applies Towards the Following Programs
- Supply Chain Canada Diploma : Soft Skills Development Seminars
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