EXASB 6104 - Negotiations and Stakeholder Engagement
1026599
Language of Delivery
English
Delivery Options
Online - Synchronous
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Course Description
Delve into working in the public sector and the unique challenges of meeting the needs of citizens, elected officials, and other levels of government, including land based governments. Participants will have opportunities to discuss and understand how administration can work more effectively with its political and community partners. The principles of 'interest based negotiations' will be explored through interactive case review. The differences between positions and interests will be explored, including how emotions impact communication.Who Should Take This Course?
The art of negotiation is understanding others while also driving for success. This course provides various experiential activities to 'build your negotiating muscles' in a supported learning environment. Additional content for municipal collaboration and community engagement will also be covered.Learner Outcomes
- Identify effective actions to ensure beneficial negotiated outcomes within & on behalf of the municipality.
- Demonstrate best practices & respect for all parties within negotiations.
- Apply skills to ensure a beneficial outcome for all involved in negotiations.
- Identify ways to improve communication skills & mobilize support.
- Practice alternatives within negotiations, including navigating difficult situations.
- Identify ways to collaborate, cooperate and support diverse groups to improve community service and organizational development.
Applies Towards the Following Programs
- Executive Certificate in Municipal Leadership : Core Courses
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