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Course Description

Examine the process and challenges faced by IT managers to identify, justify, evolve, and orchestrate technology to enhance business performance. Explore topics such as application portfolio management, demand management, the leadership role of information technology, and creating the technology roadmap.

Who Should Take This Course?

Aimed at business and IT professionals, as well as those working toward a career in IT management.

Learner Outcomes

Identify the challenges that organizations and IT departments face with IT delivery. Recognize the elements required in creating client-focus IT portfolios. Explore the business solutions that the IT portfolio can host. Identify the various frameworks and methodologies that can be used to run an IT portfolio effectively. Plan for budget, capacity, and capabilities of IT portfolios. Manage, monitor, and measure the performance of an IT portfolio. Describe how to use principles of change management in the introduction of IT portfolios.

Notes

Create value for your organization by ensuring that your IT portfolios are cost-effective and strategically aligned. Learn through lectures, discussions, activities, and a case study project. Gain valuable networking opportunities and widen your circle of professional contacts. Fully online synchronous course, accessible through eClass, the University of Alberta’s eLearning management tool. This is recommended as the first course to be taken in the Information Technology for Business Improvement series.
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