EXLDR 5636 - Frontline Leader Essentials

In this interactive workshop, participants will cultivate essential skills for effective self-management and successful leadership. This course offers a comprehensive exploration of a frontline leader's role and effective strategies to motivate and manage individuals. Participants will gain insights into navigating organizational change, honing problem-solving and decision-making abilities, and fostering impactful performance conversations.

This program is ideal for individuals responsible for overseeing day-to-day operations, managing teams, and fostering a productive workplace culture; new or aspiring supervisors, team leads, and managers who work directly with employees on the front lines. It would also benefit experienced employees transitioning into leadership roles and supervisors seeking to strengthen their skills in communication, team motivation, performance management, and conflict resolution. This training appeals to those who want to lead effectively while navigating the challenges of frontline leadership.

By the end of this course, students should be able to:

• 🗸 Learn the concepts of “leading from the middle.”
• 🗸 Identify tools and techniques to succeed on the front line.
• 🗸 Identify your own leadership style.
• 🗸 Examine ways to build a culture of motivated people.
• 🗸 Discuss frontline leaders’ roles in Strategic Planning.
• 🗸 Discuss a respectful workplace environment.
• 🗸 Define strategies to navigate successfully through change

• 🗸 Class dynamics based on hands-on learning, with group activities and lively discussions.
• 🗸 This is a CR/NC course; attendance and participation is mandatory.
• 🗸 This course is a total of 14 hours.