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Course Description
Course begins with emotional intelligence self-identification; how beliefs, values, and principles impact leadership. Participants will complete an emotional intelligence assessment (EQi) with integration of outcomes. Strategic thinking will also be explored as a compelling way to explore the future of municipalities; going deeper than frameworks into the thought processes that allow effective strategy to form. Participants will learn by doing; using individual and group activities reflective of municipal challenges.

Who Should Take This Course?
Are you a mid-level manager (or above) who leads one or more teams, groups or departments? Are you interested in further developing effective management and leadership skills in a municipal setting? Do you face competing priorities and want to learn how to make more informed decisions that benefit all stakeholders? The ECML program has been specially designed to enhance your leadership capacities within the ever-changing municipal environment. The first course - EXASB 6101 - begins with Emotional Intelligence and offers insight into how you lead and influence others, while providing skills to optimize your role.

Learner Outcomes
  • Explore the fundamental underpinnings of successful organizational leadership.
  • Understand the role of emotional intelligence in effective leadership.
  • Identify areas of emotional intelligence related to transformational leadership as a mechanism for structuring development planning.
  • Define the concept of leadership derailers and create strategies to address derailing behaviors.
  • Apply emotional intelligence concepts and solutions to common workplace scenarios.
  • Identify how the pace of change is increasing and discuss how the need for adaptability in both leader and individual contributor roles is crucial for municipalities.
  • Explore the ACE model as a framework for supporting adaptability.
  • Identify specific actions and activities that can be applied on an individual level to support increased adaptability.
  • Understand the role that leaders play in creating an adaptable environment, and the conditions that support adaptation across the organization.

Applies Towards the Following Programs
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Section Title
Leading and Managing in Municipalities
Language of Delivery
English
Type
Online - Synchronous
Days
T, W, Th
Time
8:30AM to 4:30PM
Dates
Oct 01, 2024 to Oct 03, 2024
Schedule and Location
Contact Hours
24.0
Delivery Options
Online - Synchronous  
Course Fee(s)
Tuition non-credit $1,575.00
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