EXBA 5690 - Communication Success Factors
1026659
Language of Delivery
English
Delivery Options
Online - Bichronous
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Course Description
Effective communication is essential to successful change. Being able to understand others, provide clear information and influence without authority ensuring the ability to navigate personalities and politics. This course identifies the key elements of communication and how to leverage various delivery channels and methods to ensure messaging is received and understood. Students will also learn approaches to negotiation and how to build high performance teams, while identifying and addressing risks that arise as you prepare for and implement a change.
Learning Objectives
By the end of this course, students should be able to:
- 🗸 Define the elements that make up communication.
- 🗸 Assess communication requirements and develop methods to address them.
- 🗸 Compare different communication methods and determine appropriate channels for various situations.
- 🗸 Describe factors that affect a person’s ability to influence others.
- 🗸 Identify sources of risk, analyze risks, and develop risk management approaches.
Notes
- 🗸This Synchronous course is accessible through CE Canvas, the University of Alberta’s eLearning management tool.
- 🗸This is a graded course; assessment activities may include exams, projects, presentations, journals, or research papers.
- 🗸Additional learning materials are provided through CE Canvas at no additional cost.
- 🗸EXBA 5690 Communication Success Factors is a 14-hour course.
Recommendations
Applicants intending to complete a program are encouraged to apply as soon as possible to lock in their course requirements.
Applies Towards the Following Programs
- Business Analysis Certificate : Core Courses
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