EXMGT 5576 - Interpersonal Communications in Business
1027015
Language of Delivery
English
Delivery Options
Online - Synchronous
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Course Description
This course examines the process of interpersonal communication and its impact on decision-making and relationships in business. It addresses various factors, including the effects of non-verbal communication, which often reduces understanding to result in a high degree of miscommunication. Strategies for effective communication are explored. Opportunities are given to develop skills in listening and responding to others.
Who Should Take This Course?
Aimed at beginning to mid-career individuals interested in acquiring new workplace skills, this course will also benefit prospective or aspiring managers ready to take the next step in their careers.
Learner Outcomes
By the end of this course, you should be able to: Understand the components of interpersonal communication. Understand and recognize barriers to successful communication and know how to overcome them. Display enhanced listening and feedback skills. Analyze real-world interactions through application of the course content for both business and personal relationships.
Notes
Fully online course, accessible through eClass, the University of Alberta’s eLearning management tool. Learn through lectures and lively discussions, as you broaden your network and apply the course content to the context of your own work or organization and explore its implications for your professional practice. This is a graded course; assessment activities may include exams, projects, presentations, journals, or research papers. Refer to the course syllabus for details on activities and assignments. A textbook is required for this course; further information will be provided in the course syllabus. Additional learning materials are provided through eClass at no additional cost.
Recommendations
Applicants intending to complete a program are encouraged to apply as soon as possible to lock in their course requirements.
Applies Towards the Following Programs
- Human Resources Management Certificate : Elective Courses
- Management Development Certificate : Elective Courses
- Management Development for APEGA Certificate : Elective Courses
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