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Course Description
This course examines the process of interpersonal communication and its impact on decision-making and relationships in business. It addresses various factors, including the effects of non-verbal communication, which often reduces understanding to result in a high degree of miscommunication. Strategies for effective communication are explored. Opportunities are given to develop skills in listening and responding to others.

Who Should Take This Course?
Aimed at beginning to mid-career individuals interested in acquiring new workplace skills, this course will also benefit prospective or aspiring managers ready to take the next step in their careers.

Learning Objectives

By the end of this course, you should be able to:

  • Understand the components of interpersonal communication.
  • Understand and recognize barriers to successful communication and know how to overcome them.
  • Display enhanced listening and feedback skills.
  • Analyze real-world interactions through the application of the course content for both business and personal relationships.

Notes
  • This is a 39-hour online course accessible through eClass, the University of Alberta’s eLearning management tool.
  • Learn through lectures and lively discussions as you broaden your network, apply the course content to the context of your own work or organization, and explore its implications for your professional practice.
  • This is a graded course; assessment activities may include exams, projects, presentations, journals, or research papers.
  •  A textbook is required for this course.
  • Additional learning materials are provided through eClass at no additional cost.

Recommendations
Applicants intending to complete a program are encouraged to apply as soon as possible to lock in their course requirements.

Applies Towards the Following Programs
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Find a Section
Section Title
Interpersonal Communications in Business
Language of Delivery
English
Type
Online - Synchronous
Days
T
Time
6:00PM to 9:15PM
Dates
Sep 10, 2024 to Nov 26, 2024
Schedule and Location
View Schedule Details
Contact Hours
39.0
Delivery Options
Online - Synchronous  
Course Fee(s)
Tuition non-credit $745.00
Section Notes
This is a Synchronous course.
Section Materials
  • Textbook (Mandatory) Looking Out, Looking in by Adler, Proctor II, Manning Cengage 16 edition $74.95 ISBN 9780357033944
Section Title
Interpersonal Communications in Business
Language of Delivery
English
Type
Online - Synchronous
Days
T
Time
6:00PM to 9:15PM
Dates
Apr 29, 2025 to Jul 15, 2025
Schedule and Location
View Schedule Details
Contact Hours
35.8
Delivery Options
Online - Synchronous  
Course Fee(s)
Tuition non-credit $745.00
Section Materials
  • Textbook (Mandatory) Looking Out, Looking in by Adler, Proctor II Cengage 16 edition ISBN 9798214347851
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