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Course Description
Operations management involves the design, planning, direction and control of the facilities, processes, materials, energy and people used in producing an organization's products, or services. Every industry and organization uses operations management principles. This course will cover capacity planning, resources scheduling, equipment operation, inventory control, purchasing, quality assurance, human resources management, project management, and production standards and control.

Who Should Take This Course?
Aimed at beginning to mid-career individuals interested in acquiring new workplace skills, this course will also benefit prospective or aspiring managers ready to take the next step in their careers.

Learning Objectives

What you will learn:

  • This course will challenge you to discover and implement efficient methodologies for producing and distributing goods and services.
  • Ultimately, you will leave with the tools and abilities to critically evaluate an organization’s operations management decisions.

Notes
  • This is a 39-hour online course accessible through eClass, the University of Alberta’s eLearning management tool.
  • Learn through lectures and lively discussions as you broaden your network, apply the course content to the context of your work or organization, and explore its implications for your professional practice.
  • This is a graded course; assessment activities may include exams, projects, presentations, journals, or research papers.
  • A textbook is required for this course.
  • Additional learning materials are provided through eClass at no additional cost.

Recommendations
Applicants intending to complete a program are encouraged to apply as soon as possible to lock in their course requirements.

Applies Towards the Following Programs
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Find a Section
Section Title
Operations Management
Language of Delivery
English
Type
Online - Synchronous
Days
W
Time
6:00PM to 9:15PM
Dates
Apr 09, 2025 to Jun 25, 2025
Schedule and Location
Contact Hours
39.0
Delivery Options
Online - Synchronous  
Course Fee(s)
Tuition non-credit $745.00
Section Materials
  • Textbook (Mandatory) Operations and Supply Chain Management by Jacobs, Chase McGraw Hill 17 edition
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