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Course Description

Operations management involves the design, planning, direction and control of the facilities, processes, materials, energy and people used in producing an organization's products, or services. Every industry and organization uses operations management principles. This course will cover capacity planning, resources scheduling, equipment operation, inventory control, purchasing, quality assurance, human resources management, project management, and production standards and control.

This course may be eligible for the Canada-Alberta Productivity Grant (CAPG), with final approval determined by CAPG administrators. Employers and applicants can review the CAPG guidelines and full details on the University of Albertaโ€™s Continuing Education website.

Who Should Take This Course?

Aimed at beginning to mid-career individuals interested in acquiring new workplace skills, this course will also benefit prospective or aspiring managers ready to take the next step in their careers.

Learning Objectives

By the end of this course, students should be able to:

  • ๐Ÿ—ธ Discover and implement efficient methodologies for producing and distributing goods and services.
  • ๐Ÿ—ธ Develop the tools and abilities to critically evaluate an organization’s operations management decisions.
  • ๐Ÿ—ธ Work in teams to accomplish a specific objective.

Notes
  • ๐Ÿ—ธ Fully online course, accessible through CE Canvas, the University of Alberta’s eLearning management tool.
  • ๐Ÿ—ธ Learn through lectures and lively discussions, as you broaden your network and apply the course content to the context of your own work or organization and explore its implications for your professional practice.
  • ๐Ÿ—ธ This is a graded course; assessment activities may include exams, projects, presentations, journals, or research papers. Refer to the course syllabus for details on activities and assignments.
  • ๐Ÿ—ธ Refer to the course syllabus for details on activities and assignments.
  • ๐Ÿ—ธ Additional learning materials are provided through CE Canvas at no additional cost.

Recommendations

Applicants intending to complete a program are encouraged to apply as soon as possible to lock in their course requirements.

Applies Towards the Following Programs
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Find a Section
Section Title
Operations Management
Language of Delivery
English
Type
Online - Synchronous
Days
W
Time
6:00PM to 9:15PM
Dates
Apr 08, 2026 to Jun 24, 2026
Schedule and Location
Contact Hours
39.0
Delivery Options
Online - Synchronous  
Course Fee(s)
Tuition non-credit $810.00
Section Materials
  • (Mandatory)
  • Textbook (Mandatory) Operations and Supply Chain Management: The Core: 2025 Release ISE by Jacobs, Chase McGraw Hill ISBN 9781264900299
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