Management Development: People and Communication Certificate
3 Courses
92 Hours
Online
Program Description
In today’s dynamic and collaborative work environment, effective communication and strong leadership are essential strategic assets, not just soft skills. According to research from Gallup, highly engaged teams with robust leadership and communication frameworks experience 21% higher profitability and 59% lower turnover. These figures highlight the tangible business value that comes from mastering these critical skills.
The Management Development: People and Communication Certificate is designed to empower professionals to cultivate these vital abilities. Participants will engage in practical, career-oriented learning that equips them to communicate clearly and persuasively across diverse business contexts and understand and influence workplace behaviour and team dynamics.
Whether you're at the helm of a team, navigating change, or building a culture of collaboration, this program will prepare you to lead with clarity, foster inclusive and productive workplaces, and achieve measurable success throughout your organization. Invest in the skills that drive high-performing teams and become the leader your workplace truly needs.
Designation Pathway
The University of Alberta’s Management Development Diploma is professionally accredited by the National Chartered Managers Association (NCMA), the education accreditation body of CIM | Chartered Managers Canada.
Completing the Management Development Diploma satisfies the academic requirements of the Chartered Management Program (CMP) and provides a pathway toward the Certified in Management (C.I.M.®) or Chartered Manager (C.Mgr.®) designation, subject to meeting the remaining professional requirements.
Questions? Please contact our program team: busprog@ualberta.ca
Who Will Benefit?
This certificate is designed for professionals across industries who want to strengthen their communication, leadership, and organizational skills to enhance team performance and workplace culture.
- 🗸 New and Aspiring Supervisors looking to build foundational leadership and communication skills to transition confidently into management roles
- 🗸 Team Leads and Middle Managers seeking practical strategies to motivate their teams, resolve conflicts, and communicate effectively across departments
- 🗸 Human Resource Professionals interested in strengthening their understanding of organizational behaviour and employee engagement to support talent development
- 🗸 Project Coordinators and Cross-functional Team Members wanting to improve collaboration and lead with influence even without formal authority
- 🗸 Professionals in Career Transition or Growth eager to gain recognized leadership and communication credentials to support upward mobility or a new career direction
- 🗸 Business Owners and Entrepreneur looking to foster stronger internal communication, improve staff retention, and create a high-performance culture.
Whether you’re leading a team or preparing to step into a leadership role, this certificate will give you the tools to communicate with impact, lead with confidence, and drive workplace success. Start building your leadership edge today.
What You'll Learn
- 🗸Develop effective business communication skills to improve collaboration, conflict resolution, and professional interactions.
- 🗸Analyze workplace dynamics, leadership styles, and employee motivation to foster a productive work environment.
- 🗸Apply strategies for managing teams, improving workplace culture, and enhancing employee engagement.
- 🗸Integrate communication, HR, and organizational behaviour principles to drive efficiency and organizational success.
What You'll Earn
- 🗸 Some certificates may also provide a pathway toward a diploma. Please refer to the program map to confirm eligibility.
- This program is comprised of three courses. Courses range from 14-39 hours each, for a total of 92 instructional hours.
- Courses don’t have to be completed in any specific order, so you can choose the courses that best fit your schedule.
- It’s a flexible online experience, with courses offered synchronously and/or asynchronously. More info about online delivery formats can be found here.
- It’s designed for part-time study and can generally be completed within one year.
- You have the flexibility to schedule courses around your availability. Most students complete 1-2 courses per semester.
- Grading is through assessments, which might include quizzes, exams, discussion forums, papers, and presentations.
- Course materials are shared in ConEd Canvas, the University of Alberta’s Learning Management System. Some courses may require additional resources, such as textbooks.
- Please note that continuing education classes are not eligible for student loans.
- If you're seeking financial assistance for these courses, please explore the scholarship, bursaries and funding opportunities specifically designated for continuing education students.
- Approximate cost of the full program: $2,265 CAD.
- Flexible payment options: register and pay for all courses at once or pay course-by-course as you go.
- Courses are GST-exempt.
- Some courses may require additional resources, such as textbooks.
- This program may be eligible to stack toward a diploma program. For more information, please contact busprog@ualberta.ca.
- To learn about transferability from other institutions, see our Transfer Credit information.
- International Students are welcome to enroll and pay the same course fees as local students.
- Proficiency in English and a stable internet connection are needed to participate and succeed in our courses.
- Please note that non-credit programming does not qualify for a study permit, therefore, this program cannot be used for immigration to Canada. For more information, please contact University of Alberta International Student Services.
Additional Details
Application
Register for Individual Courses
Required Courses
3 Course(s)